Mortgage Arrears

If you’ve missed a payment on your mortgage, you’re already in mortgage arrears and your home could be at risk of being repossessed. Contact HomeKeep Solutions 24/7 to find out how to resolve the situation and protect your property.

“I don’t know where I would be without you and I’m eternally grateful for your expert advice and knowledgeable support.” – Neil S

Take Action Now

Complete your details below to start the process

DD slash MM slash YYYY
This field is for validation purposes and should be left unchanged.

What To Do If You’re In Mortgage Arrears

If you’ve fallen behind with your mortgage repayments, there’s no need to panic. There are various steps you can take to get yourself back on track and keep your mortgage lender happy such as:

How to Deal with a Court Hearing

There are three main ways you can respond to a repossession court hearing:

  • 1

    Contact the Mortgage Lender: Explaining your circumstances to your lender will work in your favour if you’re asking for more time to pay off your mortgage arrears. When you can propose a detailed and realistic repayment plan, your lender is more likely to agree to the terms, which means they won’t try to repossess your home right away.

  • 2

    Reassess Your Finances: Homeowners can get into mortgage arrears for various reasons but reassessing your finances will enable you to see why you’ve fallen behind on your mortgage repayments. Then, you’ll be able to determine whether you’re likely to have ongoing issues with arrears or whether a one-off situation has caused you to fall behind with your repayments.

  • 3

    Contact HomeKeep Solutions: Preventing mortgage arrears repossession doesn’t have to be difficult. With HomeKeep Solutions on your side, you can be sure you’ll have the best chance of successfully negotiating with your lender and keeping your home.


What Are Mortgage Arrears?

Mortgage arrears are monies owed that should have been paid at an earlier date. So, if you miss a payment on your mortgage, you’re in mortgage arrears.
Missing one mortgage repayment rarely has long-term consequences, provided you can repay the arrears and keep up with the agreed repayment terms. However, if you miss more than three repayments or you frequently miss repayments, your lender may initiate action to have your property repossessed.

From Mortgage Arrears to Repossession

If you’re in mortgage arrears, your lender will probably contact you to find out why you have missed repayments. If you’re able to repay the arrears or you can agree on a repayment plan to clear the arrears in a timely manner, the situation is likely to be resolved straight away.

The HomeKeep Solutions team has plenty of experience when it comes to negotiating mortgage arrears repayment terms with lenders, so don’t feel pressured into agreeing to a repayment plan you can’t afford. Instead, contact our friendly team and we’ll help you to negotiate a repayment plan, prevent an eviction, and stop a mortgage arrears repossession.

If you can’t agree on a repayment plan or you ignore your lender when you’re in mortgage arrears, the situation is likely to escalate. Your lender may instruct a debt counsellor to act on their behalf and they may begin repossession proceedings. To prevent this from happening, contact HomeKeep Solutions now and start protecting your home today.



A debt counsellor (sometimes called a ‘field agent’) is someone who can help you assess your finances and complete an income and expenditure form. Your lender will use this information to determine whether a proposed mortgage arrears repayment plan is realistic, based on your income and outgoings.

If your mortgage lender appoints a debt counsellor, they will add the associated costs to what you already owe. Although you don’t have to work with your lender’s debt counsellor, it’s important to let your lender know if you don’t want to take part in the process.

In most situations, a lender won’t try to repossess your home if you’ve only missed one or two mortgage payments. However, you will need to show that you’re able to keep up with the planned repayments and clear your arrears if you want to stop them from repossessing your property.

If you miss three or more mortgage payments or you regularly skip payments, your lender is likely to start the repossession process. With help from our expert team, however, you can successfully negotiate a mortgage arrears repayment plan and prevent your home from being repossessed.

If a change in circumstances means you’re no longer able to keep up with your mortgage repayments, there are steps you can take to avoid repossession. You may be able to switch to a different type of mortgage to reduce your monthly payments, for example.

However, acting quickly is important. HomeKeep Solutions is available 24/7 and our expert team can help you find out what your options are and how you can keep your home.

Our Reviews

“I was near breaking point by the time I called HomeKeep Solutions and I’m eternally grateful for the compassionate advice they gave me. Within days, their team had stopped my eviction and given me respite in the most difficult of circumstances. Now, I can look forward to a bright future – in my own home!”
Shirley L
“I can’t thank you enough for helping me keep my home! I’d had no luck trying to reason with my mortgage lenders, but the HomeKeep Solutions team acted quickly and negotiated a long-term payment plan that’s affordable and realistic. As a result, I’m no longer facing repossession, an enormous amount of stress has been lifted and I can begin enjoying life again.”
John O
“I was days away from eviction when I called HomeKeep Solutions and was convinced there was no hope but, to my surprise, you stopped the eviction and made sure I’d be able to stay in my home. Your friendly, professional advice made a world of difference during such a stressful period in my life, and I’ll never forget the help you provided.”
Lloyd S
“I’m so grateful to the HomeKeep Solutions team for helping me keep my home and supporting me when I had nowhere else to turn. I was convinced my home would be repossessed but, thanks to you, I’m back on track and secure in my own home.”
Taylor P
“I thought I’d exhausted all my options and was doomed to failure but HomeKeep Solutions quickly resolved the situation and negotiated with my lender. Not only can I stay in my home, but I can face the future knowing that my property is no longer under threat of being repossessed. Thank you.”
Aidan B
“I didn’t know where to turn for help when a repossession order was granted but your team was instrumental in stopping the repossession and helping me to keep my property. I don’t know where I would be without you and I’m eternally grateful for your expert advice and knowledgeable support.”
Neil S

Take Action Now

Enter your details below to start the process

Take Action Now

Complete your details below to start the process

  • No upfront fees

  • Legal experts
  • Available 24/7